Responsible Gaming
Gaming Should Be Entertainment
At eblacks.co.nz, we believe that online pokies and casino gaming should be enjoyed as a form of entertainment only – never as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with a responsible mindset and maintain control over your play.
Always gamble within your means and set limits you can afford to lose.
Age Verification
In Australia, you must be 18 years of age or older to participate in online gambling and pokies. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before engaging in any gaming activity.
We are committed to preventing underage gambling and support strict age verification measures.
Warning Signs of Problem Gambling
Be aware of these common warning signs that may indicate a developing gambling problem:
- Chasing losses – Trying to win back money you've lost by gambling more
- Hiding gambling activity – Concealing the extent of your gaming from family or friends
- Spending more than planned – Gambling longer or with larger amounts than intended
- Neglecting responsibilities – Missing work, school, or family commitments due to gambling
- Feeling anxious or irritable – When unable to gamble or after losses
- Borrowing money to gamble – Using loans or credit to fund gaming activity
- Failed attempts to reduce – Unsuccessful efforts to cut back or quit
- Using gambling to escape – Gambling to cope with stress, depression, or other problems
- Lying about gambling – Deceiving others about the time or money spent gaming
If you recognise any of these signs in yourself, it's important to seek help immediately.
Self-Help Tools & Controls
Most responsible operators provide tools to help you stay in control of your gaming:
- Deposit Limits – Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits – Cap the amount of money you're willing to lose during a gaming session
- Session Reminders – Receive notifications about how long you've been playing
- Reality Checks – Pop-up reminders during gameplay to help you stay aware of time and money spent
- Self-Exclusion – Voluntarily exclude yourself from your account for a set period or permanently
- Account Closure – Permanently close your account if needed
We encourage you to use these tools proactively to maintain control over your gaming experience.
Get Help – Support Organizations
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support for people in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Gambler's Help – Specialist counselling services across Victoria
Phone: 1800 858 858
New Zealand
- Problem Gambling Foundation – Support and information for problem gambling in Aotearoa New Zealand
www.pgf.nz
Phone: 0800 664 262
United Kingdom
- GamCare – Free, confidential support for problem gamblers
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – German Federal Centre for Health Education
www.bzga.de
If You Need Help
Please don't hesitate to reach out. Problem gambling is a treatable condition, and support is available. Whether you're concerned about your own gaming, or about someone else, the organisations listed above offer free, confidential advice and counselling.
Your wellbeing is important. Seek help today if you need it.